Question 1

How can I book the cheapest flight?

Accepted Answer

Use the 'Flight Booking' icon to compare prices from hundreds of airlines and choose the best one.

Question 2

Can I track my flight status live?

Accepted Answer

Yes, via the 'Ticket Tracking' section, you can follow aircraft movements and schedules in real-time.

Question 3

How can I apply for an e-visa?

Accepted Answer

Through the 'Travel Visas' section, you can select your destination, check requirements, and upload documents easily.

Question 4

Are international train and bus tickets available?

Accepted Answer

Yes, the 'Trains & Buses' section allows you to book ground transportation via global companies.

Question 5

What are the car rental requirements?

Accepted Answer

You need a valid driver's license, a credit card, and usually must be over 21 years old.

Question 6

What is an eSIM card?

Accepted Answer

An eSIM is a digital SIM that allows you to activate a cellular plan without using a physical SIM card.

Question 7

How do I claim compensation for a delayed flight?

Accepted Answer

You can use the 'Passenger Compensation' service to file a claim for financial compensation.

Question 8

Can I book a camper or motorhome?

Accepted Answer

Yes, via the 'Camper Booking' section, you can rent campers for your road trips.

Question 9

What does travel insurance cover?

Accepted Answer

Medical emergencies, trip cancellations, and lost luggage.

Question 10

How to book airport transfers?

Accepted Answer

Use 'Airport Transfer' to book taxis or shuttles in advance.

Question 11

Is the currency converter accurate?

Accepted Answer

Yes, it uses real-time market rates for all currencies.

Question 12

How can I find top activities?

Accepted Answer

The 'Tourist Activities' section lists top-rated local tours.

Question 13

Are hotel prices inclusive of tax?

Accepted Answer

Usually yes, details are shown on the final booking page.

Question 14

Can I cancel my hotel booking?

Accepted Answer

Many hotels offer free cancellation; check the policy on the card.

Question 15

How to get a destination guide?

Accepted Answer

Click 'Destination Guide' for comprehensive city tips.

Question 16

Do I need a credit card for cars?

Accepted Answer

Most rental companies require a credit card for security deposits.

Question 17

Is eSIM available for all countries?

Accepted Answer

Airalo covers over 190 countries worldwide.

Question 18

How to track a specific ticket?

Accepted Answer

Enter your flight number in the 'Ticket Tracking' tool.

Question 19

Can I book buses in Europe?

Accepted Answer

Yes, 'Trains & Buses' includes major bus operators like FlixBus.

Question 20

Is my payment data secure?

Accepted Answer

All our partners use high-level SSL encryption for payments.

Question 21

What is the best time to book flights?

Accepted Answer

Generally 3-6 weeks in advance for the best rates.

Question 22

Are there group discounts for activities?

Accepted Answer

Many tours offer discounts for groups of 4 or more.

Question 23

Can I rent a car with a debit card?

Accepted Answer

Some providers allow it, but a credit card is highly recommended.

Question 24

How to update my visa application?

Accepted Answer

Log in to the iVisa portal via our 'Travel Visas' link.

Question 25

Does travel insurance cover COVID-19?

Accepted Answer

Many modern plans do; please read the specific policy terms.

Question 26

Can I change my flight date?

Accepted Answer

This depends on the airline's fare rules chosen during booking.

Question 27

How to contact support?

Accepted Answer

Use the 'Contact Us' link to send an email to our team.

Question 28

Are pets allowed in campers?

Accepted Answer

Many 'Indie Campers' are pet-friendly; check the specific van.

Question 29

Is the airport transfer private?

Accepted Answer

You can choose between private cars or shared shuttles.

Question 30

What if my luggage is lost?

Accepted Answer

Contact the airline first and use your travel insurance for claims.

Question 31

How to use the currency converter?

Accepted Answer

Enter the amount and select the currencies to get the live rate.

Question 32

Are there age limits for car rentals?

Accepted Answer

Usually 21, but some countries allow 18 with a young driver fee.

Question 33

Can I book a multi-city flight?

Accepted Answer

Yes, select the 'Multi-city' option in the booking engine.

Question 34

Is the eSIM rechargeable?

Accepted Answer

Yes, you can top up your data through the Airalo app.

Question 35

How to find luxury hotels?

Accepted Answer

Use the filters in 'Hotel Booking' to select 5-star properties.

Question 36

Are bus tickets refundable?

Accepted Answer

Depends on the operator; check the terms before purchasing.

Question 37

Do I need an international license?

Accepted Answer

Often required if your license is not in English or local language.

Question 38

Can I book tickets for today?

Accepted Answer

Yes, most services support last-minute bookings.

Question 39

What is Passenger Compensation?

Accepted Answer

A legal service to get money back for flight disruptions.

Question 40

How to find budget activities?

Accepted Answer

Sort the 'Tourist Activities' by price to find free or cheap options.

Question 41

Is child travel insurance different?

Accepted Answer

Usually it's part of a family plan or a standard individual plan.

Question 42

Can I rent a camper in USA?

Accepted Answer

Yes, our partners provide campers globally including USA.

Question 43

How to see live flight paths?

Accepted Answer

Use the 'Ticket Tracking' map to see planes moving in real-time.

Question 44

Are there hidden fees?

Accepted Answer

We believe in transparency; all main fees are shown upfront.

Question 45

Can I book a train in Japan?

Accepted Answer

Yes, our providers cover major global rail networks.

Question 46

What if I miss my transfer?

Accepted Answer

Contact the provider number on your voucher immediately.

Question 47

How to apply for a US Visa?

Accepted Answer

Use the 'Travel Visas' section and select 'United States'.

Question 48

Can I compare hotel prices?

Accepted Answer

Yes, our portal links to the best comparison engines.

Question 49

Is travel insurance mandatory?

Accepted Answer

For some visas it is; it's always recommended for safety.

Question 50

How to get a VAT refund?

Accepted Answer

Check our 'Destination Guide' for specific country tax rules.

Question 51

Can I book a car for one-way?

Accepted Answer

Yes, but a 'one-way fee' may apply by the rental company.

Question 52

How to get a flight refund?

Accepted Answer

Apply through the airline or our 'Passenger Compensation' partner.

Question 53

Are the destination guides free?

Accepted Answer

Yes, all information in the guide section is free to access.

Question 54

Can I book a ferry?

Accepted Answer

Some of our transport partners include ferry routes.

Question 55

How to stay safe while traveling?

Accepted Answer

Follow the safety tips in our 'Destination Guide' section.

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Frequently Asked Questions (FAQ)